Support - Getting Started

SightSpeed is easy-to-use technology that was specifically designed to transform your PC into a Video Phone. With SightSpeed you'll see and hear your co-workers, friends and family no matter how far away they are with no long distance fees.

SightSpeed is low cost and simple software that works with your personal computer, an inexpensive web cam, and the public Internet.

SightSpeed has always been the leader in providing smooth, natural video at high frames rates and with virtually no delay. We have improved video quality even more so you can continue to experience the best video calling experience possible.


In order to fully enjoy the SightSpeed experience, you need the following components:

Computer
SightSpeed is advanced technology that utilizes CPU power in order to send great video. A fairly recent personal computer is needed. This is typically a desktop computer that is less than 3 years old, or a laptop computer that is less than 2 years old. Please visit the system requirements section for more detailed computer specs.

Web Camera
A list of cameras we recommend can be found on our compatible cameras page. A high quality camera will greatly improve your SightSpeed experience.
Headset
While only a microphone is required, audio will sound much better if you use a headset. Using a headset eliminates echo caused by the microphone picking up sound coming out of a pair of speakers. If you don't use a headset, check the appropriate box on the "Microphone Settings" dialog box and SightSpeed will use echo suppression technology to minimize the effect of echo.

Hardware

High-Speed Internet

To send video, SightSpeed requires a broadband or other fast Internet connection. You need a connection that sends data to the Internet at a speed of 128 Kbps or greater.
 
[Note: This is your upload speed. Download speeds for broadband connections are typically much higher than upload speeds. For example, basic ADSL speeds in the U.S. are approximately 1500 Kbps download and 128 Kbps upload.]
 
** Users with dial-up Internet connections can make voice and video calls using SightSpeed. They will experience clear audio, but video will not have smooth motion.
 
SightSpeed Software
You can download the SightSpeed software free of charge from this website. SightSpeed software is always free to download, and will always have some amount of free usage.

Now, Let's SightSpeed!
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